Report by Transit Center: People First
TransitCenter’s new report, “People First,” examines the current challenges facing public sector human resources that limit hiring and retention, and outlines potential solutions to rethink this critical agency function. The report identifies four areas that need to be reimagined in order for agencies to reverse worrying workforce trends: where human resources sits within an agency,…
Transit Workforce Shortage Study
The Transit Workforce Shortage Study builds a framework for APTA, its members, and its partner organizations to better understand the workforce shortage’s causes and outlines best practices for recruiting, hiring, and retaining transit operations workers. The study consisted of two phases: Phase 1 updated and expanded previous research on the worker shortage using a combination…
Human Trafficking Response Procedure Template
The Florida Department of Transportation’s Statewide Transit Training and Technical Assistance (STTAT) Program in partnership with Truckers Against Trafficking supported the development of the human trafficking response procedure template to provide transit agency representatives a tool that can be adapted to and adopted at their agency to ensure front line employees, dispatch, and safety supervisors…
Operation Lifesaver offers new transit safety educational materials
Operation Lifesaver Inc., in partnership with the Federal Transit Administration, yesterday released a suite of new rail-safety education materials for transit riders. The assets are available to transit agencies, OLI state programs and the public, and can be found on the OLI website. The materials include new 30- and 15-second video and audio public service announcements in…
NSC: Undercounted is Underinvested: How Incomplete Crash Reports Impact Efforts to Save Lives
Preliminary National Safety Council (NSC) estimates show that 2016 may have been the deadliest year on the nation’s roads since 2007. As many as 40,000 people may have died as a result of motor vehicle crashes, while an estimated 4.6 million additional roadway users were seriously injured. This marks a 6% increase over 2015 and…
2018 Mobile Fare Payment Phase II Implementation Final Report
This Final Report contains the results of the evaluation of the StarMetro pilot of Token Transit. As of March 30, 2018, StarMetro’s pilot of the Token Transit mobile fare payment app, as sponsored by the Florida Department of Transportation, has been completed. The pilot supported several activities, including the configuration of the selected mobile fare…
Performance Measure Document
This document is meant to serve as a supplement to the FDOT “Transportation Network Companies and Public Transit Agency Partnerships” document. The purpose of “Performance Measures for Public Transit Agency – Transportation Network Company Partnerships” is to provide a multitude of performance measures for public transit agencies (PTAs). PTAs can use these performance measures to…
Transportation Network Companies and Public Transit Agency Partnerships
This recently completed research provides FDOT with a state and national scan of TNC and Transit Agency relationships concerning TNC-contracted services. Understanding the motivations for agencies to contract with TNCs, understanding effective data contracting terms and performance measurements potentially enables agencies to have better outcomes as they explore on-demand options. In addition to the final…

