TCRP Web-Only Document 59: Using Pictograms to Make Transit Easier to Navigate for Customers with Communication Barriers

This is an evidence-based report on efforts to determine if pictograms can be effective in communicating emergency information and behavioral modification in a transit emergency to people with communication challenges. This report distills efforts that have gone into developing and implementing pictograms in a variety of settings, including transit, transportation, health, manufacturing, and hospitality.  View Report